Parts Advisor (Wilmslow)

Halliwell Jones Group; Wilmslow; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

22 days holiday

Birthday off

Car scheme

BMW training

Career progression

Modern facility

Life Assurance

Job summary

Halliwell Jones Group in Wilmslow seeks a Parts Advisor to manage parts and build strong supplier relationships, ensuring timely deliveries and accurate orders. You will support workshops, handle direct customer sales, and drive parts profitability.

Ideal candidates have BMW/Prestige knowledge, excellent communication, and meticulous attention to detail. A full UK driving licence is required, with opportunities for training and progression in a modern, high-spec facility.

Qualifications

• Experience in parts procurement and direct selling to customers.
• Familiarity with BMW/Prestige dealership practices is preferred.
• Excellent verbal and written communication with customers and colleagues.
• Strong attention to detail and accuracy in order processing.

Responsibilities

• Source parts and consumables to meet customer needs and targets.
• Respond to customer inquiries and upsell where appropriate.
• Maintain procedures within the Parts Department and ensure smooth operational flow.

Skills

Parts experience

BMW knowledge

Communication

Attention to detail

Teamwork

Initiative

Driving licence

Work under pressure

Tools

Microsoft Word

Google Drive

Job description

About the role: Parts Advisor (Wilmslow)

Become a Key Player at Halliwell Jones (Wilmslow) Ltd as a Parts Advisor
If you are passionate about automotive parts and delivering outstanding customer support within a respected brand, known for quality, care, and customer satisfaction then this could be the job for you. At Halliwell Jones (Wilmslow) Ltd, we are seeking an organised and driven Parts Advisor who thrives in a fast-paced, dynamic environment and takes pride in helping our customers find exactly what they need—efficiently and accurately.

In this vital role, you will be a crucial member of the Halliwell Jones team, managing parts and maintaining strong relationships with all suppliers to ensure smooth operations, timely deliveries and the seamless running of our workshops. Got your attention? Keep reading to discover the responsibilities and qualities we are looking for.

• Time to Unwind – Enjoy 22 days’ holiday, increasing to 25 days with length of service, plus your birthday off to celebrate!
• Drive the brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
• Work Where People Matter – A friendly, family-run business with a supportive team culture
• Expert Training – Specialist development with BMW UK to keep your skills sharp
• Grow With Us – Ongoing learning and a clear path to progression
• Enjoy Your Environment – Work in a modern, high-spec facility designed for excellence
• Security and Peace of Mind – Benefit from our Life Assurance Scheme

Your Responsibilities

• Purchase parts and consumables to maximise profit and over achieve targets.
• Satisfy all customer requirements and increase all aspects of the parts business through Direct selling.
• Be fully conversant with all procedures within the Parts Department.

What we're looking for

• Parts Experience with BMW / Prestige dealership
• Vehicle knowledge with BMW / Prestige dealership
• Excellent communication and customer liaison skills
• Experience communicating with Senior Managers
• Ability to communicate the Companies products and services in a professional and timely manner
• Excellent attention to detail
• Ability to work well under pressure and to tight deadlines
• Ability to work within a team environment
• Ability to use own initiative
• Computer Literate – Word packages and Drive
• Full valid UK driving licence