Parts Advisor

TipTopJob; Chippenham; On-site; GBP 30,000 - 35,000; Full time

Job summary

TipTopJob seeks a Parts Advisor in Wiltshire to manage day-to-day parts operations, stock control, purchasing, administration and customer service. You will ensure engineers and customers receive the correct parts efficiently and within agreed timescales.

The role combines parts sales, stock control, and customer service within a growth-focused service and repair company. Salary £30,000–£35,000 basic, DOE, plus company benefits.

Qualifications

• Experience in a Parts Advisor/Parts Controller/Parts Sales role.
• Experience in construction equipment or similar engineering environment.
• Confident dealing with customers, suppliers and engineers.

Responsibilities

• Identify and source parts for related machinery and orders.
• Manage day-to-day parts operation and respond to enquiries.
• Process part orders and monitor deliveries to meet timescales.
• Provide parts support to engineers, workshop, customers and internal teams.
• Maintain accurate stock records and stock levels.

Skills

Parts knowledge

Stock control

Customer service

IT systems

Tools

ERP software

Job description

Job Title: Parts Advisor

Location: Wiltshire

Salary: GBP 30,000 : GBP 35,000 Basic (Salary Negotiable DOE) + Company Benefits Package

Due to growth, an exciting opportunity has arisen for a Parts Advisor / Parts Controller to join an established service and repair company based in Wiltshire.

This organisation prides itself on delivering a high:quality, reliable service to its customers across the construction equipment industry, alongside being committed to investing in their people, creating a rewarding and friendly working environment.

As Parts Advisor, you will be responsible for managing the day:to:day parts operation, ensuring engineers and customers receive the correct parts efficiently and within agreed timescales. This is a varied role, combining parts sales, stock control, purchasing, administration and customer service.

Responsibilities Of The Role

• : Identifying and sourcing parts for all related machinery.
• : Managing the day:to:day parts operation and responding to parts enquiries.
• : Ordering parts and monitoring deliveries to ensure they arrive within required timescales.
• : Providing parts support to engineers, the workshop, customers and internal departments.
• : Maintaining accurate stock records and ensuring stock levels are appropriately managed.
• : Preparing quotations and processing parts sales orders.
• : Dealing with customer and supplier queries professionally and promptly.
• : Maintaining accurate records of parts, orders, costs and supplier information.
• : Supporting regular stock checks and stocktaking activities.
• : Ensuring all parts:related administration is completed accurately.

Requirements Of Role

• : Have previous experience within a Parts Advisor, Parts Controller, Parts Coordinator or Parts Sales position.
• : Have experience working within the construction equipment, plant hire, agricultural, automotive, HGV / commercial vehicle, material handling, or a similar engineering environment.
• : Comfortable dealing with customers, suppliers and engineers.
• : Confident user of IT systems