Parts Advisor

Charlies Stores Ltd; Shrewsbury; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

On-going training

Excellent rates of pay

Supportive work environment

Job summary

Charlies Stores Ltd in Shrewsbury is looking to recruit an experienced Ag Parts Advisor for our Ag & Turf Parts Department. The role involves selling, receiving, and delivering parts and accessories while ensuring excellent customer service. You will handle order preparations, assist technicians, and maintain stock levels.

We offer a full-time position with ongoing training and excellent pay within a supportive environment, making it a great opportunity for those with experience in parts sales.

Qualifications

• Experience in a Parts Sales environment or similar is preferred.
• Ability to use standard computer applications.
• Ability to work in a dynamic, fast-paced environment.

Responsibilities

• Promoting and selling parts and service to meet customer needs.
• Ensures parts orders are ready for customer collection.
• Supply parts to Service Technicians.
• Verify receipts of incoming deliveries.
• Assist in maintaining showroom standards.

Skills

Parts Sales experience

Computer applications

Teamwork

Dynamic environment adaptability

Tools

IBCOS Gold

Job description

We are looking to recruit an experienced Ag Parts Advisor for our Ag & Turf Parts Department. You will be responsible for selling, receiving and delivery of parts and accessories. In addition, deliver first class customer service, overall organizational, promotional, and stocking duties.

Key Responsibilities

• Promoting and selling parts and service to meet customer needs, by telephone and face to face in the showroom.
• Ensures parts orders are ready for customer collection or packaged for courier/postal delivery.
• Supply parts to Service Technicians including identifying parts required and ordering them for the relevant job number.
• Verify receipts of incoming deliveries, including booking stock onto the system, locating in relevant place, or forwarding to despatch/workshop, whichever is applicable.
• Assist in maintaining showroom standard.
• Maintain control of stock levels and assists with stock takes.
• Ensure relevant administration tasks are completed as required.
• Put seasonal offers together and contact customers to promote them.

What We’re looking for

• Experience in a Parts Sales environment or similar is preferred.
• Ability to use standard computer applications – experience of IBCOS Gold would be an advantage.
• Ability to work in a dynamic, fast paced environment.
• Ability to work within a team environment.

What We Offer

• Full-time position (42.5 hours per week with Saturday working on a rota basis) with the ability to work overtime as business dictates
• On going training
• Excellent rates of pay and working conditions
• A supportive and friendly environment