Parts Advisor: Fast-Paced, Customer-Centric Support

Glyn Hopkin Group; Epping Forest; On-site; GBP 18,000 - 24,000; Full time

Job summary

Glyn Hopkin Group is seeking a Parts Advisor in Waltham Abbey to support a busy parts department. You will coordinate parts for technicians and customers, liaise with the team, handle enquiries, and assist on the sales counter for in-house and retail customers.

The role involves lifting and delivering stock and requires a proactive, friendly team player with strong attention to detail and excellent time management.

Qualifications

• Experience in a busy parts environment is preferred.
• Ability to prioritise tasks and manage time effectively.
• Strong attention to detail to ensure accurate parts picking and documentation.

Responsibilities

• Coordinate parts sales to ensure technicians and customers have required parts.
• Liaise with team and customers; handle enquiries.
• Take telephone orders and serve in-house and retail customers.
• Deliver and collect stock; some lifting involved.
• Guide customers to the right product/service based on needs.
• Opportunities to progress within the team.

Skills

Time management

Calm under pressure

Attention to detail

Logical thinking

Customer service

Team player

Friendly attitude

Job description

Glyn Hopkin Group is seeking a Parts Advisor in Waltham Abbey to support a busy parts department. You will coordinate parts for technicians and customers, liaise with the team, handle enquiries, and assist on the sales counter for in-house and retail customers.

The role involves lifting and delivering stock and requires a proactive, friendly team player with strong attention to detail and excellent time management.