Parts Advisor: Growth, Training & Career Progression

Interaction Recruitment; Belton; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

On-site parking

Enhanced holiday allowance

Company sick pay

Company pension scheme

Ongoing training and development

Career progression opportunities

Long-term job security

Supportive team environment

Job summary

Interaction Technical is seeking a Parts Advisor to join the Grantham team. The role involves providing expert parts advice to customers, handling enquiries and orders, and ensuring accurate stock management.

You will support workshops and maintain strong customer relationships in a busy parts department. The successful candidate will have previous parts experience, strong communication skills, and a full UK driving licence.

Qualifications

• Experience in roles such as Parts Advisor or Parts Specialist.
• Knowledge of vehicle, commercial vehicle, HGV, plant or industrial parts.
• Strong customer service and communication skills.
• Detail-oriented with accurate order and stock transactions.
• Able to work in a fast-paced environment with competing priorities.
• Computer literate with experience using stock control or parts management systems.
• Full UK Driving Licence.

Responsibilities

• Provide expert parts advice to internal and external customers.
• Handle enquiries, orders and quotations by phone, email and in person.
• Process parts orders using internal systems.
• Maintain customer relationships through service and technical support.
• Assist with stock control, inventory management and goods receipting.
• Check deliveries against documentation and store parts correctly.
• Support workshop and service with parts availability and ordering.
• Maintain accurate records in inventory systems.
• Work to departmental targets and customer service standards.

Skills

Parts knowledge

Customer service

Attention to detail

Stock transactions

Driving licence

Tools

Stock control software

Job description

Interaction Technical is seeking a Parts Advisor to join the Grantham team. The role involves providing expert parts advice to customers, handling enquiries and orders, and ensuring accurate stock management.

You will support workshops and maintain strong customer relationships in a busy parts department. The successful candidate will have previous parts experience, strong communication skills, and a full UK driving licence.