Parts Advisor

Hunter Knight Recruitment Ltd; Swansea; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Generous Quartey Parts bonus

Access to a commitment & profit share

Optional Overtime & Call Optional Out

22 days annual leave + bank holidays

Company pension scheme

In-house and off-site training

Career progression with leading brand

Life insurance and health options

Employee Assistance Program (EAP)

Job summary

Hunter Knight Recruitment Ltd in Swansea is recruiting for a Parts Advisor to join a reputable dealership. The role runs Mon-Fri (40 hours) with Saturday mornings on a rota basis, and offers a salary of £32,000–£33,575 plus generous bonuses and optional overtime.

An OTE of £40,000+ is highlighted, with a company pension, training and progression opportunities. Join a customer‑focussed team and contribute to stock management, upselling, and high‑quality service.

Qualifications

• Experience in a parts advisor role.
• Excellent customer service.
• Excellent organisational skills.
• Team player with good communication.

Responsibilities

• Receive and interpret part orders, advise on prices and availability.
• Promote new business and liaise with managers and aftersales.
• Keep customers updated on backorders and stock status.
• Pick parts and allocate to technicians as required.
• Liaise with suppliers and maximise upselling opportunities.
• Develop relationships with key account customers to increase spend.
• Handle customer complaints promptly and refer unresolved issues.

Skills

Customer service

Organisational skills

Team player

Communication

Job description

Parts Advisor

Hours: Mon-Fri Days (40 hours) & Sat morn on a rota

40 hours a week, 07.00 - 16.00 & 08.30 to -17.30, on a rota basis.

Salary: £32,000 - £33,575 + depending on experience + Generous Bonuses & Optional Overtime Options

OTE £40,000+

Location: Swansea

Our client, a reputable and customer focussed dealership in Swansea is recruiting for a Parts Advisor.

Benefits

• Generous Quartey Parts bonus
• Access to a commitment & profit share bonus
• Optional Overtime & Call Optional Out
• 22 days annual leave plus the bank holidays.
• Access to a company pension scheme
• Full in-house and off-site manufacturer-approved training
• Fantastic career prospects with an industry-leading brand
• Life insurance and sometimes health/medical insurance schemes
• Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing
• Discount schemes
• Full in-house and off-site manufacturer-approved training
• Fantastic career prospects with an industry-leading brand

Responsibilities

• Receive all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering
• Actively promote new customer business generation and liaise with manager/aftersales executives
• Keeping customer / workshop updated on backorders and part availability.
• Pick all parts from parts stores and allocate to technicians in the workshop accordingly.
• Liaising with suppliers.
• To maximize sales opportunities through upselling and campaigns
• To be responsible for key account customers; developing sales and opportunities to increase spend.
• Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems are referred to the job holders immediate supervisor

The Successful individual:

• Will have experience in a part advisor role: car or commercial
• Will provide excellent customer service
• Will have excellent organisational skills
• Will be a team player.