Parts Advisor

Perfect Placement UK Ltd; Pontypridd; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Enhanced annual leave

Staff purchase discounts

Growth prospects

Stable working environment

Job summary

Perfect Placement UK Ltd is assisting a leading multi-franchise car dealership in Treforest to find an experienced Parts Advisor. You will report to the Group Parts Manager and join a friendly team, handling telesales and parts orders in a busy trade parts environment.

The role requires automotive parts experience, IT literacy (Pinnacle dealer system and electronic parts catalogue), a UK driving licence, and strong customer service and sales skills.

Qualifications

• Recent automotive parts experience, preferably in a dealer or motor factor.
• IT literate and able to use a dealer management system (Pinnacle) and electronic parts catalogue.
• Hold a UK driving licence with minimal points.
• Strong customer service and sales skills with a friendly manner.
• Willingness to work Mon-Fri 8:30am-5:00pm and meet targets.

Responsibilities

• Sell parts via telesales channels such as the internet and telephone.
• Receive all parts orders, accurately identify requirements and ensure that they are accurately and promptly picked and dispatched.
• Accurately identify and process customer parts requirements whilst maintaining a courteous and professional approach in a busy trade parts sales environment.
• Be sales-oriented and target-driven to ensure successful parts growth.
• To ensure that all company policies and procedures applicable to their area of responsibility are adhered to at all times.

Skills

Parts sales

Telesales

Customer service

IT literate

Pinnacle system

UK driving licence

Tools

Pinnacle dealer system

Electronic parts catalogue

Job description

• Salary: Up to £26,500 annual basic salary with a bonus worth £50/100/200 per month pending departmental performance.
• Hours: Monday to Friday 8:30am-5:00pm.
• Benefits: Enhanced annual leave, staff purchase discounts, growth prospects and a stable working environment!

Our client, a well-known and reputable multi-franchise approved car dealership located in the Treforest region, requires an experienced and professional Parts Advisor to join their business as a result of business expansion.

You will report to the Group Parts Manager and work as part of a friendly team where your responsibilities shall include:

• Sell parts via telesales channels such as the internet and telephone.
• To receive all parts orders, accurately identify requirements and ensure that they are accurately and promptly picked and dispatched.
• Accurately identify and process customer parts requirements whilst maintaining a courteous and professional approach in a busy trade parts sales environment.
• To be sales-oriented and target-driven to ensure successful parts growth.
• To ensure that all company policies and procedures applicable to their area of responsibility are adhered to at all times.

To be eligible, you will ideally live within an easily commutable distance of Treforest. You will need to hold recent or current automotive vehicle parts experience, ideally working with car vehicle parts; however, our client is also very interested in Parts Advisors from a motor factor background. You will also need to be IT literate, given that you will work daily with a dealer management system (Pinnacle) and an electronic parts catalogue system, hold a UK driving licence with minimal points, and have strong customer service/sales skills with a friendly and charismatic manner.

What's in it for YOU? For your hard work as a Parts Advisor, our client is offering:

• Up to £26,500 annual basic salary.
• Access to a gross profit-targeted bonus, worth up to £50/100/200 per month.
• Overtime is available, which is paid at time and a half.
• Full brand-accredited training and development available.
• 22 days annual leave plus the 8 bank holidays, increasing to 25 days after 3 years of service.
• Opportunity to work with a leading multi-franchise car dealership.
• Working hours are 8:30am-5:00pm, Monday to Friday.

Parts Advisor • Rhondda Cynon Taf, Treforest