Parts Advisor

Perfect Placement UK Ltd; Church Village; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Monthly bonus

Overtime pay

Training schemes

Annual leave

Pension scheme

Staff discounts

Career progression

Job summary

Perfect Placement UK Ltd. is recruiting on behalf of a well-established multi-franchise car dealership in Treforest for a Vehicle Parts Advisor role. You will support the parts department, handle customer enquiries, and drive parts sales.

The role offers a competitive base salary up to £26,500, a monthly bonus up to £200, overtime, and structured training. Benefits include 22 days’ leave, a pension, and staff discounts, with clear progression opportunities within the dealership.

Qualifications

• Recent or current experience working within automotive parts (car parts preferred)
• UK driving license with minimal points
• Strong IT literacy and familiarity with dealer management systems

Responsibilities

• Sell vehicle parts via telephone, internet, and other telesales channels
• Accurately identify customer requirements and select the correct parts
• Receive, process, and dispatch parts orders efficiently
• Maintain a professional and courteous approach with trade and retail customers
• Achieve sales targets to contribute to parts department growth
• Ensure compliance with company policies and procedures
• Use Pinnacle DMS and electronic parts catalogues daily
• Provide excellent customer service, building strong relationships with clients

Skills

Customer service

Sales skills

Communication

Team player

Tools

Pinnacle DMS

Electronic parts catalogs

Job description

We are recruiting on behalf of our client, a well-established multi-franchise approved car dealership located in the Treforest area, for the position of Vehicle Parts Advisor.

The Vehicle Parts Advisor will play a vital role in supporting the dealership's parts department by delivering excellent customer service and driving sales growth. This opportunity offers a competitive salary, bonus potential, and excellent career development prospects within a reputable automotive environment.

Benefits for the successful Parts Advisor position:

• Up to £26,500 annual basic salary
• Monthly bonus based on departmental performance, worth up to £200
• Overtime paid at time and a half
• Full brand-accredited training and development schemes
• 22 days annual leave plus bank holidays, increasing to 25 days after three years of service
• Workplace pension scheme
• Staff purchase discounts
• Opportunity to progress within a leading multi-franchise dealership
• Stable working environment with friendly team support

Duties:

• Sell vehicle parts via telephone, internet, and other telesales channels
• Accurately identify customer requirements and select the correct parts
• Receive, process, and dispatch parts orders efficiently
• Maintain a professional and courteous approach with trade and retail customers
• Achieve sales targets to contribute to parts department growth
• Ensure compliance with company policies and procedures
• Use dealer management systems (Pinnacle) and electronic parts catalogues daily
• Provide excellent customer service, building strong relationships with clients

Requirements for the Parts Advisor role:

• Recent or current experience working within automotive parts (car parts preferred)
• Motor factor background considered
• Strong IT literacy and familiarity with dealer management systems
• UK driving licence with minimal points
• Excellent customer service and sales skills
• Friendly, charismatic, and professional manner
• Able to commute easily to Treforest

If you meet the above criteria and are eager to develop your career as a Vehicle Parts Advisor, this is an excellent opportunity to join a respected dealership.