Parts Advisor

Perfect Placement UK Ltd; Upper Boat; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Salary £26,500

Monthly bonus up to £200

Overtime paid 1.5x

Training & development

25 days+ bank holidays

Progression opportunities

Stable working environment

Job summary

Perfect Placement UK Ltd is supporting a well-established, multi-franchise car dealership in Treforest to recruit a Vehicle Parts Advisor. You will support the parts department by providing exceptional customer service and driving sales growth.

The role offers a competitive salary with a monthly bonus, overtime paid at time and a half, and full brand-accredited training and development opportunities. A stable team environment and clear progression paths are provided.

Qualifications

• Experience in automotive parts (car parts preferred).
• Strong IT literacy and familiarity with dealer management systems.
• Excellent customer service and sales skills.

Responsibilities

• Sell vehicle parts via telephone, internet and other channels.
• Identify customer requirements and select correct parts.
• Process and dispatch parts orders efficiently.
• Maintain professional, courteous interactions with trade and retail customers.
• Achieve sales targets to grow the parts department.
• Ensure compliance with company policies and procedures.
• Use Pinnacle and electronic catalogs daily.
• Build strong relationships with clients.

Skills

Automotive parts experience

Sales skills

Customer service

Strong communicator

Tools

Pinnacle DMS

Job description

We are recruiting on behalf of our client, a well-established multi-franchise approved car dealership located in the Treforest area, for the position of Vehicle Parts Advisor.

The Vehicle Parts Advisor will play a vital role in supporting the dealership’s parts department by delivering excellent customer service and driving sales growth.

This opportunity offers a competitive salary, bonus potential, and excellent career development prospects within a reputable automotive environment.

Benefits for the successful Parts Advisor position

• Up to £26,500 annual basic salary
• Monthly bonus based on departmental performance, worth up to £200
• Overtime paid at time and a half
• Full brand-accredited training and development schemes - 22 days annual leave plus bank holidays, increasing to 25 days after three years of service
• Opportunity to progress within a leading multi-franchise dealership
• Stable working environment with friendly team support

Duties

• Sell vehicle parts via telephone, internet, and other telesales channels
• Accurately identify customer requirements and select the correct parts
• Receive, process, and dispatch parts orders efficiently
• Maintain a professional and courteous approach with trade and retail customers
• Achieve sales targets to contribute to parts department growth
• Ensure compliance with company policies and procedures
• Use dealer management systems (Pinnacle) and electronic parts catalogues daily
• Provide excellent customer service, building strong relationships with clients

Requirements for the Parts Advisor role

• Recent or current experience working within automotive parts (car parts preferred)
• Motor factor background considered
• Strong IT literacy and familiarity with dealer management systems
• UK driving licence with minimal points
• Excellent customer service and sales skills
• Friendly, charismatic, and professional manner
• Able to commute easily to Treforest

If you meet the above criteria and are eager to develop your career as a Vehicle Parts Advisor, this is an excellent opportunity to join a respected dealership.