Parts Advisor

Perfect Placement UK Ltd; United Kingdom; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Up to £26,500 basic salary

Monthly bonus up to £200

Overtime paid at time and a half

Brand-accredited training and develop.

22 days annual leave + bank holidays (

Progression opportunities

Job summary

Perfect Placement UK Ltd is supporting a well-established multi-franchise car dealership in the Treforest area to recruit a Vehicle Parts Advisor. The role focuses on delivering excellent customer service, identifying parts needs, and driving sales while serving trade and retail customers.

Benefits include a basic salary up to £26,500, monthly bonus up to £200, overtime pay, and full brand-accredited training.

Qualifications

• Experience in automotive parts or similar sales roles is preferred.
• Strong customer service and sales skills are essential.
• Good IT literacy and experience with dealer management systems are required.

Responsibilities

• Sell vehicle parts via telephone, internet, and other telesales channels.
• Identify customer requirements and select the correct parts.
• Receive, process, and dispatch parts orders efficiently.
• Maintain a professional approach with trade and retail customers.
• Achieve sales targets to grow the parts department.

Skills

Customer service

Sales

IT literacy

Communication

Tools

Pinnacle

Job description

We are recruiting on behalf of our client, a well-established multi-franchise approved car dealership located in the Treforest area, for the position of Vehicle Parts Advisor.

The Vehicle Parts Advisor will play a vital role in supporting the dealership's parts department by delivering excellent customer service and driving sales growth. This opportunity offers a competitive salary, bonus potential, and excellent career development prospects within a reputable automotive environment.

Benefits for the successful Parts Advisor position:

• Up to £26,500 annual basic salary
• Monthly bonus based on departmental performance, worth up to £200
• Overtime paid at time and a half
• Full brand-accredited training and development schemes
• 22 days annual leave plus bank holidays, increasing to 25 days after three years of service
• Opportunity to progress within a leading multi-franchise dealership
• Stable working environment with friendly team support

Duties:

• Sell vehicle parts via telephone, internet, and other telesales channels
• Accurately identify customer requirements and select the correct parts
• Receive, process, and dispatch parts orders efficiently
• Maintain a professional and courteous approach with trade and retail customers
• Achieve sales targets to contribute to parts department growth
• Ensure compliance with company policies and procedures
• Use dealer management systems (Pinnacle) and electronic parts catalogues daily
• Provide excellent customer service, building strong relationships with clients

Requirements for the Parts Advisor role:

• Recent or current experience working within automotive parts (car parts preferred)
• Motor factor background considered
• Strong IT literacy and familiarity with dealer management systems
• UK driving licence with minimal points
• Excellent customer service and sales skills
• Friendly, charismatic, and professional manner
• Able to commute easily to Treforest

If you meet the above criteria and are eager to develop your career as a Vehicle Parts Advisor, this is an excellent opportunity to join a respected dealership.