Parts Advisor & Controller - Construction Equipment

Executive Network Group; Chippenham; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Company benefits package

Job summary

Executive Network Group in Wiltshire is hiring a Parts Advisor to join an established service and repair company. You will manage day-to-day parts operations, source parts and support engineers, workshop and customers.

This role combines parts sales, stock control, purchasing and administration, with a focus on accuracy and timely delivery. The successful candidate will have experience in similar roles and be confident with IT systems; a customer-focused approach is essential.

Qualifications

• Experience in a Parts Advisor/Parts Controller/Parts Coordinator or Parts Sales role.
• Experience in construction equipment or related engineering environment.
• Comfortable dealing with customers, suppliers and engineers.
• Confident user of IT systems.

Responsibilities

• Identifying and sourcing parts for all related machinery.
• Managing the day-to-day parts operation and responding to parts enquiries.
• Ordering parts and monitoring deliveries to ensure they arrive within required timescales.
• Providing parts support to engineers, the workshop, customers and internal departments.
• Maintaining accurate stock records and ensuring stock levels are appropriately managed.
• Preparing quotations and processing parts sales orders.
• Dealing with customer and supplier queries professionally and promptly.
• Maintaining accurate records of parts, orders, costs and supplier information.
• Supporting regular stock checks and stocktaking activities.
• Ensuring all parts-related administration is completed accurately.

Skills

Parts experience

IT systems

Customer service

Job description

Executive Network Group in Wiltshire is hiring a Parts Advisor to join an established service and repair company. You will manage day-to-day parts operations, source parts and support engineers, workshop and customers.

This role combines parts sales, stock control, purchasing and administration, with a focus on accuracy and timely delivery. The successful candidate will have experience in similar roles and be confident with IT systems; a customer-focused approach is essential.