Parts Advisor & Controller - Stock, Sales Support

Executive Network Group; Dyrham; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Company Benefits Package

Job summary

Executive Network Group in Wiltshire is seeking a Parts Advisor to manage day-to-day parts operations, stock control, purchasing, and customer service for a service and repair company.

You will identify and source parts, arrange deliveries, prepare quotations, and support engineers and customers, with a focus on accuracy and timely service. This role offers a competitive salary and benefits package.

Qualifications

• Experience in Parts Advisor/Controller/Coordinator or Parts Sales roles.
• Experience in construction equipment or related engineering environment.
• Confident with IT systems and able to deal with customers, suppliers and engineers.

Responsibilities

• Identify and source parts for all related machinery.
• Manage the day-to-day parts operation and respond to parts enquiries.
• Order parts and monitor deliveries to ensure timely arrivals.
• Provide parts support to engineers, workshop, customers and internal departments.
• Maintain accurate stock records and stock levels.
• Prepare quotations and process parts sales orders.
• Handle customer and supplier queries professionally and promptly.
• Maintain records of parts, orders, costs and supplier information.
• Support regular stock checks and stocktaking activities.
• Ensure all parts-related administration is completed accurately.

Skills

Parts operations

Stock control

Purchasing

Customer service

IT systems

Communication

Job description

Executive Network Group in Wiltshire is seeking a Parts Advisor to manage day-to-day parts operations, stock control, purchasing, and customer service for a service and repair company.

You will identify and source parts, arrange deliveries, prepare quotations, and support engineers and customers, with a focus on accuracy and timely service. This role offers a competitive salary and benefits package.