Partner Growth Manager - Travel & Hospitality

Tab; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

Join is seeking a results-driven account manager to nurture high-value merchant relationships across LATAM, Africa and Asia. You will own onboarding, integration, and wallet-share expansion to maximize merchant value.

You will use SQL to monitor account health, maintain proactive engagement, and collaborate with product teams to turn ideas into reality. Fluency in Spanish is essential.

Qualifications

• 2-5 years in account management or partner success in travel or hospitality - OTA supply teams, tour operator or property software, or hands-on operations at a hostel, tour company or dive centre
• You love building relationships with customers
• Fluent Spanish (for our LATAM merchants!)
• SQL - you can pull and read your own data to monitor account health, rather than waiting on an analyst

Responsibilities

• Onboarding them properly, so Tab becomes the default rather than one of several payment options
• Getting them integrated with their booking system where possible - integrated merchants transact more and stay longer
• Increase wallet share by working with them to use our full range of features
• Spotting merchants going quiet and getting them back before a slow season becomes a lost account
• Expanding into second properties, sister businesses and group accounts

Skills

Account management

Partner success

Fluent Spanish

SQL

Job description

Join is seeking a results-driven account manager to nurture high-value merchant relationships across LATAM, Africa and Asia. You will own onboarding, integration, and wallet-share expansion to maximize merchant value.

You will use SQL to monitor account health, maintain proactive engagement, and collaborate with product teams to turn ideas into reality. Fluency in Spanish is essential.