Part-time Wellness Retail Supervisor — Lead & Inspire

China-Britain Business Council; Dover; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days holiday

Virtual GP access

Health testing kit

Employee assistance

Life assurance

Product allowance

Colleague discount

Discounts & cashback

Wellhub membership

Cycle to work

Job summary

Holland & Barrett is looking for a part-time Supervisor to lead by example in our busy store in Dover. You will coach colleagues, drive sales, ensure stock and visual merchandising excellence, and provide trusted wellness guidance.

Enjoy a range of benefits and 28 days holiday while supporting customers with expert product knowledge. Join a long-standing health and wellness retailer committed to inclusive service and a positive team culture.

Qualifications

• Experience in retail or customer service, with the confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Leadership

Customer service

Communication

Digital tools

POS systems

Tools

POS systems

Job description

Holland & Barrett is looking for a part-time Supervisor to lead by example in our busy store in Dover. You will coach colleagues, drive sales, ensure stock and visual merchandising excellence, and provide trusted wellness guidance.

Enjoy a range of benefits and 28 days holiday while supporting customers with expert product knowledge. Join a long-standing health and wellness retailer committed to inclusive service and a positive team culture.