Part-Time Retail Wellness Supervisor: Lead & Coach

China-Britain Business Council; Leeds; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days holiday

24/7 Virtual GP

Annual health testing kit

Employee Assistance Programme

Life assurance

£50 product allowance

25% colleague discount

Cashback discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Leeds is seeking a Supervisor on a 12 Week Fixed-Term Contract for 20 hours per week. You will support the Store Manager, coach colleagues, and ensure excellent customer experiences while maintaining product knowledge and health guidance.

Ideal candidates bring retail or customer service experience, strong communication, and a passion for health and wellness. The role offers great benefits and a collaborative team environment.

Qualifications

• Experience in retail or customer service, with the confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail experience

Customer service

Leadership

Communication

Job description

Holland & Barrett in Leeds is seeking a Supervisor on a 12 Week Fixed-Term Contract for 20 hours per week. You will support the Store Manager, coach colleagues, and ensure excellent customer experiences while maintaining product knowledge and health guidance.

Ideal candidates bring retail or customer service experience, strong communication, and a passion for health and wellness. The role offers great benefits and a collaborative team environment.