Wellness Store Supervisor: Lead & Develop Teams

China-Britain Business Council; Ripon; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days' holiday

24/7 Virtual GP access

Annual at-home health testing kit

Employee Assistance Programme

Life assurance (2x salary after 6 mo)

£50 colleague product allowance after

25% colleague discount in store and在线

Cashback and discounts from retailers

Wellhub membership with discounts

Cycle to Work scheme

Job summary

Holland & Barrett is seeking a Store Supervisor to lead by example, coach the team, and support customers on their wellness journey. You will help deliver exceptional customer experiences and achieve store goals in a fast-paced retail setting.

You will complete trusted training, drive sales, manage stock and merchandising, and foster a positive team environment while ensuring safe and compliant store operations.

Qualifications

• Experience in retail or customer service with leadership ability.
• Excellent communication and relationship-building skills.
• Passion for health and wellness with ongoing product knowledge.
• Strong organisational skills for busy retail environments.
• Confidence using digital tools to support store operations.

Responsibilities

• Lead by example to deliver customer experiences and store goals.
• Coach, motivate and develop colleagues.
• Complete training to provide health guidance to customers.
• Drive sales, stock, merchandising and operational excellence.
• Support performance through planning, cost control, compliance and safety.
• Create an inclusive environment for staff and customers.

Skills

Leadership

Communication

Customer service

Coaching

Product knowledge

Organisational skills

Digital tools

Tools

Digital tools

Job description

Holland & Barrett is seeking a Store Supervisor to lead by example, coach the team, and support customers on their wellness journey. You will help deliver exceptional customer experiences and achieve store goals in a fast-paced retail setting.

You will complete trusted training, drive sales, manage stock and merchandising, and foster a positive team environment while ensuring safe and compliant store operations.