Part-Time Veterinary Receptionist — Friendly Front Desk

IVC Evidensia Group; United Kingdom; Remote; GBP 9,000 - 12,000; Part time

Benefits offered by this job

6.6 weeks' annual leave + birthday off

Healthcare & Wellbeing initiatives

Cycle to Work salary sacrifice

Learning & development opportunities

Discounted veterinary care

Family-friendly policies

Job summary

Walton Lodge Vets in Ware is seeking a friendly, organised receptionist to join our team on a part-time permanent basis. You will be the first point of contact for clients, ensuring a welcoming, professional and compassionate experience at every interaction.

You will support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working with colleagues to ensure a positive client and patient journey.

Qualifications

• Excellent communication skills and a professional, welcoming manner.
• Experience in a customer-facing role with attention to detail.
• Ability to manage multiple tasks effectively in a busy environment.

Responsibilities

• Greet clients and their pets with a warm and friendly demeanour.
• Schedule appointments and manage the clinic's calendar.
• Answer phone calls and respond to client inquiries.
• Check-in and check-out clients, ensuring accurate record-keeping.
• Collect payments and process invoices.
• Maintain cleanliness and organisation of the reception area.
• Assist with filing, data entry, and other administrative tasks as needed.

Skills

Excellent communication

Customer-focused

Team player

Multitasking

Job description

Walton Lodge Vets in Ware is seeking a friendly, organised receptionist to join our team on a part-time permanent basis. You will be the first point of contact for clients, ensuring a welcoming, professional and compassionate experience at every interaction.

You will support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working with colleagues to ensure a positive client and patient journey.