Part-Time Veterinary Receptionist - Warm Front Desk

Inspiring Vet Care; Witham; On-site; GBP 12,000 - 20,000; Part time

Benefits offered by this job

Birthday off

Healthcare plan

Pension scheme

Discounted veterinary care

Cycle to Work

Job summary

Inspiring Vet Care in Witham is seeking a friendly, organized Receptionist to join Spring Lodge Veterinary Hospital on a part-time fixed-term basis.

You’ll greet clients, manage appointments, handle enquiries, process payments and support the veterinary team to ensure a smooth patient journey.

Working hours include a pattern across branches with Saturday availability and shifts ranging from early to late, supporting a welcoming client experience.

Qualifications

• Experience in a customer-facing role with strong service and attention to detail.
• Excellent communication skills and a professional, welcoming manner.

Responsibilities

• Greet clients in a professional, friendly and courteous manner.
• Answer phone calls and handle enquiries efficiently.
• Book, cancel and manage appointments.
• Take cash and card payments; process insurance claims and instalment enquiries.
• Handle cash reconciliation and end-of-day banking procedures.
• Dispense medications and prescriptions.
• Maintain accurate client and patient records.
• Manage clinic emails and daily administrative paperwork.
• Ensure reception areas and products are well stocked.

Skills

Customer service

Communication

Multitasking

Team player

Tools

Reception software

Job description

Inspiring Vet Care in Witham is seeking a friendly, organized Receptionist to join Spring Lodge Veterinary Hospital on a part-time fixed-term basis.

You’ll greet clients, manage appointments, handle enquiries, process payments and support the veterinary team to ensure a smooth patient journey.

Working hours include a pattern across branches with Saturday availability and shifts ranging from early to late, supporting a welcoming client experience.