Vet Clinic Front Desk Specialist - Part-Time

Inspiring Vet Care; Ware; On-site; GBP 7,100 - 12,000; Part time

Benefits offered by this job

6.6 weeks leave

Birthday off

Family-friendly policy

Wellbeing programme

Learning & development

Pension

Discounted care

Green Cars scheme

Employee discounts

Job summary

inspiring vet care is seeking a friendly Receptionist to join Walton Lodge Vets on a part-time basis. You will be the first point of contact, ensuring a welcoming and professional experience for clients and their pets.

The 18-hour week covers Monday to Wednesday with 6-hour shifts, 8am–7pm. You will support appointments, enquiries, client communications, and administrative tasks alongside clinical and non-clinical colleagues.

Qualifications

• Excellent communication skills and a professional, welcoming manner.
• Experience in a customer-facing role, with a strong focus on service.
• The ability to manage multiple tasks effectively in a busy environment.

Responsibilities

• Greet clients and their pets with a warm and friendly demeanour.
• Schedule appointments and manage the clinic's calendar.
• Answer phone calls and respond to client inquiries.
• Check-in and check-out clients, ensuring accurate record-keeping.
• Collect payments and process invoices.
• Maintain cleanliness and organisation of the reception area.
• Assist with filing, data entry, and other administrative tasks as needed.

Skills

Communication

Customer-service

Multitasking

Teamwork

Proactive

Job description

inspiring vet care is seeking a friendly Receptionist to join Walton Lodge Vets on a part-time basis. You will be the first point of contact, ensuring a welcoming and professional experience for clients and their pets.

The 18-hour week covers Monday to Wednesday with 6-hour shifts, 8am–7pm. You will support appointments, enquiries, client communications, and administrative tasks alongside clinical and non-clinical colleagues.