Part-Time Veterinary Client Care Specialist

Vets for Pets; Altrincham; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

20% discount at Vet Group

Discounts and cashbacks

In-house career development

Pension and holiday allowance

Job summary

Vets for Pets in Altrincham, WA14, is seeking a part-time Client Care Advisor to blend front-of-house reception with essential administrative duties. The role focuses on delivering excellent client and patient experience, managing bookings, payments, and communications with a calm, proactive approach.

Ideal candidates will have experience in front-of-house reception and call handling, preferably in veterinary or medical settings, with strong Microsoft Office skills and familiarity with practice

Qualifications

• Experience in front of house reception and call handling, ideally within veterinary or medical environment.
• Strong interpersonal and communication skills, able to build relationships with clients and colleagues.

Responsibilities

• Greet clients and pets, manage payments and bookings confidently.
• Coordinate day-to-day routines using online booking system; ensure smooth client flow.
• Handle diaries and appointments with accuracy and professionalism.
• Provide support and guidance to clients, maintaining high service standards.

Skills

Front of house reception

Diary management

Customer service

Communication skills

Tools

Microsoft Office

Job description

Vets for Pets in Altrincham, WA14, is seeking a part-time Client Care Advisor to blend front-of-house reception with essential administrative duties. The role focuses on delivering excellent client and patient experience, managing bookings, payments, and communications with a calm, proactive approach.

Ideal candidates will have experience in front-of-house reception and call handling, preferably in veterinary or medical settings, with strong Microsoft Office skills and familiarity with practice