Part-Time Vet Receptionist

MedMatch; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A reputable veterinary hospital in Upminster is seeking a Part-Time Vet Receptionist to join their busy team. The ideal candidate will be warm, confident, and passionate about customer service, serving as the first point of contact for clients. Responsibilities include greeting clients, managing enquiries, and booking appointments. This role offers a supportive environment within a client-focused veterinary setting, with flexible shifts and minimum wage compensation.

Benefits

Supportive team environment

Experience in a compassionate veterinary setting

Qualifications

• Previous experience in reception or customer service roles.
• Confidence in managing face-to-face interactions, phone calls, and emails.
• Ability to remain calm in a busy environment.

Responsibilities

• Greet clients and ensure a positive first impression.
• Handle telephone and email enquiries.
• Book appointments with accuracy and efficiency.
• Support the smooth running of the reception area.
• Liaise with veterinary teams to ensure excellent client care.

Skills

Customer service

Communication skills

Organisational skills

Job description

Part-Time Vet Receptionist – Upminster, Essex Up to 16.5 Hours Per Week 1-in-4 Weekends Minimum Wage

A fantastic opportunity has become available for a part-time Receptionist to join a busy and highly regarded veterinary hospital team. This role is ideal for someone who is confident, warm, and passionate about delivering outstanding customer service.

The Role

You will be the first point of contact for clients, providing a welcoming and professional experience to both pet owners and their pets. This is a varied and fast-paced position, requiring strong communication skills and the ability to support both clinical and non-clinical teams.

Key duties include

• Greeting clients and ensuring a positive first impression
• Handling telephone and email enquiries
• Booking appointments with accuracy and efficiency
• Supporting the smooth running of the reception area
• Liaising with veterinary teams to ensure excellent client care

Hours & Working Pattern

• Up to 16.5 hours per week
• 1-in-4 weekends
• Weekday shifts: typically 6 hours
• Weekend shifts: 9 hours (including a paid 1-hour lunch break)
• Most shifts fall between 1 pm and 11 pm
• Shared Bank Holiday cover: around 2 per year
• Christmas Day cover required once every 4 years
• Fully on-site position

What We’re Looking For

The ideal candidate will have previous experience in reception or customer service roles, with confidence in managing face-to-face interactions, phone calls, emails, and appointment systems. You should be friendly, organised, and able to remain calm in a busy environment.

What’s on Offer

• Minimum wage hourly rate
• Supportive and welcoming team environment
• Opportunity to work within a compassionate and client-focused veterinary setting

To Apply, either click "Apply" or send in your CV to [e-mail].

For more information please also do not hesitate to call Amira on 07742071867 and we would be happy to answer any questions you may have about this great opportunity.

If you are interested in any other veterinary roles across the UK, please feel free to visit us on medmatch.co.uk/jobs/veterinary-jobs/.