Part-Time Therapy Services Practice Administrator

Oxford CBT Limited; Oxford; On-site; GBP 19,000 - 32,000; Part time

Benefits offered by this job

27 days annual leave

Company pension

Blue Light Card eligibility

Training and development

Team events

Supportive team

Headington, Oxford clinic

Job summary

Oxford CBT is seeking a warm, organised Practice Administrator to join the Therapy Services team in Headington, Oxford. The role supports client enquiries, appointments, clinician diaries, payments and records, reporting to the Practice Manager and clinical team.

Flexible hours and part-time arrangement are available. You’ll use JaneApp and HubSpot, maintain confidential records, and contribute to improving admin processes.

Qualifications

• At least one year of relevant administration, reception, customer service or healthcare administration experience.
• Experience in therapy, psychology, healthcare or clinical settings desirable.
• Strong organisational skills with attention to detail and a professional manner.
• Excellent communication with clients, families and clinicians.

Responsibilities

• Respond to client enquiries by phone and email in a warm, professional manner.
• Assist clients and parents to understand services and arrange appointments.
• Coordinate therapy and assessment appointments; manage clinician diaries.
• Handle reception duties and day-to-day admin tasks.
• Process payments, invoices and administrative queries; maintain records.

Skills

Organised

Attention to detail

Warm communication

Rapport building

Multitasking

Proactive ownership

Independent worker

Empathetic client-focused

Tech savvy

Tools

JaneApp

HubSpot

Job description

Oxford CBT is seeking a warm, organised Practice Administrator to join the Therapy Services team in Headington, Oxford. The role supports client enquiries, appointments, clinician diaries, payments and records, reporting to the Practice Manager and clinical team.

Flexible hours and part-time arrangement are available. You’ll use JaneApp and HubSpot, maintain confidential records, and contribute to improving admin processes.