Part-Time Telecare Control Centre Operator

Hull City Council; Hull and East Yorkshire; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Competitive salary

LGPS pension

23 days annual leave + 8 publichols +

Three extra days off (May/August/Dec)

Job summary

Hull City Council is recruiting for a Part Time Permanent role to operate the central control alarm system on a 24-hour shift, supporting users to remain independent at home and assisting with assistive technology installations.

The post involves safeguarding vulnerable people, maintaining records, and providing clerical support to the Sheltered Housing Service, with DBS disclosures required if applicable and a commitment to health and safety policies.

Qualifications

• Operate the central control alarm system on a 24-hour shift basis to respond to users and maintain independence at home
• Maintain records and statistics of calls and actions taken
• Provide clerical support for the Sheltered Housing Service and assist customers and organisations

Responsibilities

• Promote and safeguard welfare of vulnerable people in line with safeguarding policies
• Take appropriate action including emergency services and care agencies when required
• Keep systems and databases up to date to maximise service benefits
• Provide regular contact to Lifeline customers and ensure effective sensor alerts responses
• Manage equipment programming and stock control to optimise council resources
• Comply with Health & Safety responsibilities and corporate policies

Job description

Hull City Council is recruiting for a Part Time Permanent role to operate the central control alarm system on a 24-hour shift, supporting users to remain independent at home and assisting with assistive technology installations.

The post involves safeguarding vulnerable people, maintaining records, and providing clerical support to the Sheltered Housing Service, with DBS disclosures required if applicable and a commitment to health and safety policies.