Part-Time Telecare Control Operator

Hull; Hull and East Yorkshire; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Competitive salary

LGPS pension

25 days annual leave plus holidays

Job summary

Hull City Council is seeking a Part Time Kingston Care Controller to operate the central control alarm system on a rotating 24-hour shift, supporting independence for service users in their homes.

The role covers weekends, nights, and bank holidays with 8 shifts every 4 weeks. You will maintain records, provide clerical support, and ensure Lifeline, Telecare, and Telehealth systems are effectively used.

Qualifications

• DBS disclosure rules apply and details must be declared.
• Flexible to cover weekends, nights and holidays on rotation.

Responsibilities

• Operate the central control alarm system on a 24-hour rotation to ensure prompt and professional response to users.
• Maintain accurate records and statistics of all calls and actions taken.
• Provide clerical support for the Sheltered Housing Service and assist users and partner organisations.
• Keep control centre systems updated and fully utilised for service users.
• Provide regular contact to customers using lifeline facilities.

Job description

Hull City Council is seeking a Part Time Kingston Care Controller to operate the central control alarm system on a rotating 24-hour shift, supporting independence for service users in their homes.

The role covers weekends, nights, and bank holidays with 8 shifts every 4 weeks. You will maintain records, provide clerical support, and ensure Lifeline, Telecare, and Telehealth systems are effectively used.