Impactful Assistive Tech Officer (Part-Time 18.5h)

Nottingham City Council; East Midlands; On-site; GBP 30,000 - 32,000; Part time

Job summary

Nottingham City Council is seeking an Assistive Technology Officer to join Housing Services. The role delivers a 24/7 service to private customers and contracts, handling alarm responses, home visits, and tech maintenance to promote independence for vulnerable residents.

You will coordinate with families and professionals, ensuring accurate documentation and high-quality service. DBS check and full UK driving licence are required.

Qualifications

• Experience delivering services to vulnerable groups within the community.
• Ability to work with minimum supervision and be self-motivated.
• Empathy and sensitivity to meet customer needs and aspirations.
• Decisive and tactful in pressurised situations with careful judgement.
• Excellent organisation and prioritisation skills.
• Proven ability to work accurately and with attention to detail.

Responsibilities

• Respond to alarm activations and emergency calls.
• Carry out home visits.
• Install and maintain assistive technology equipment.
• Provide clear guidance to customers and families.
• Liaise with professionals to ensure coordinated support.
• Maintain accurate records to support service delivery.

Skills

Vulnerable groups service

Self-motivation

Empathy

Decision making under pressure

Organisation & prioritisation

Accuracy

Job description

Nottingham City Council is seeking an Assistive Technology Officer to join Housing Services. The role delivers a 24/7 service to private customers and contracts, handling alarm responses, home visits, and tech maintenance to promote independence for vulnerable residents.

You will coordinate with families and professionals, ensuring accurate documentation and high-quality service. DBS check and full UK driving licence are required.