Part-Time Shift Lead: Drive Customer Experience & Safety

B Q; Stretford; Sur place; GBP 19 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Pension

6.6 weeks holiday

ShareSave options

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Résumé du poste

B&Q Trafford Park is seeking a Shift Lead to manage daily shift operations on a part-time basis. You’ll oversee staff scheduling, ensure a safe, welcoming store atmosphere, and deliver excellent customer experiences across early to late shifts.

The role is a keyholder position with shifts from 7am to 10pm, offering a competitive hourly rate and a strong benefits package. Join a team focused on helping customers create homes they’ll love.

Qualifications

• Must value customers and do the right thing for them.
• Have a broad view of store operations, not limited to one area.
• Be safety conscious with attention to detail to spot compliance opportunities.
• Enjoy interaction with colleagues and work in a team.
• Bring energy to each day and motivate those around you.
• Be confident to act autonomously and make customer-focused decisions.

Responsabilités

• Be the heartbeat of the store day-to-day and ensure operations run smoothly.
• Ensure colleagues are deployed to maximize customer service during your shift.
• Be the first point of contact for customers and colleagues.
• Keep the store safe at all times.

Connaissances

Customer focus

Global view

Safety awareness

Team player

Energetic

Autonomy

Description du poste

B&Q Trafford Park is seeking a Shift Lead to manage daily shift operations on a part-time basis. You’ll oversee staff scheduling, ensure a safe, welcoming store atmosphere, and deliver excellent customer experiences across early to late shifts.

The role is a keyholder position with shifts from 7am to 10pm, offering a competitive hourly rate and a strong benefits package. Join a team focused on helping customers create homes they’ll love.