Shift Lead - Part-Time, Customer-Focused Team Leader

B&Q Limited; Liverpool; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Limited is seeking a Shift Lead at Liverpool Shopping Park on a part-time 18.5-hour week fixed-term contract. The role drives store operations, oversees a shift, and serves as the first contact for customers and staff, with early starts (5am) and late finishes (9pm).

£14.50 per hour plus a pension and 6.6 weeks of holiday, offering a keyholder position within a supportive team and a commitment to customer experience.

Qualifications

• Passionate about customers and doing the right thing for them.
• Enjoy interacting with colleagues and working in a team.
• Safety conscious and use an eye for detail to spot compliance opportunities.
• Confident to have autonomy and trust to make decisions for the customer at pace.

Responsibilities

• Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
• Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
• Be the first point of contact for customers and colleagues.
• Make sure our stores are safe at all times.

Skills

Customer focus

Teamwork

Safety awareness

Autonomy

Energy and motivation

Job description

B&Q Limited is seeking a Shift Lead at Liverpool Shopping Park on a part-time 18.5-hour week fixed-term contract. The role drives store operations, oversees a shift, and serves as the first contact for customers and staff, with early starts (5am) and late finishes (9pm).

£14.50 per hour plus a pension and 6.6 weeks of holiday, offering a keyholder position within a supportive team and a commitment to customer experience.