Part-Time Sales Support & Customer Service Pro

Confidential; Coalville; Sur place; GBP 11 000 - 14 000; Temps partiel

Résumé du poste

Confidential in Coalville is seeking a Sales Support Administrator on a part-time permanent basis. The role offers 15 to 20 hours per week across 2–3 days, with a basic salary of £26,000 per year FTE or £12,500 per year actual for the part-time arrangement.

The job involves supporting customers and suppliers, processing orders and coordinating deliveries from the Coalville location. The successful candidate will bring extensive customer service experience, an eye for detail, and a dynamic,

Qualifications

• Extensive experience in a customer service role is essential.
• High attention to detail in a fast-paced environment.
• Proactive and energetic personality with the ability to build rapport quickly.

Responsabilités

• Maintain relationships with customers and suppliers for purchasing, forecasting and enquiries.
• Manage customer retention and loyalty through strong relationships.
• Provide exceptional customer service and handle sales orders including pricing and delivery dates.
• Coordinate with operations on delayed orders and inform customers accordingly.
• Participate in meetings and report on SLA performance.
• Handle invoice queries and related administrative duties as required.
• Support the Manager as needed and cover duties during busy periods.

Connaissances

Customer service

Attention to detail

Proactive attitude

Conversational rapport

Description du poste

Confidential in Coalville is seeking a Sales Support Administrator on a part-time permanent basis. The role offers 15 to 20 hours per week across 2–3 days, with a basic salary of £26,000 per year FTE or £12,500 per year actual for the part-time arrangement.

The job involves supporting customers and suppliers, processing orders and coordinating deliveries from the Coalville location. The successful candidate will bring extensive customer service experience, an eye for detail, and a dynamic,