Sales Support Administrator (PART TIME)

Interaction Recruitment; Coalville; In loco; GBP 13.000 - 26.000; Part-time

Descrizione del lavoro

Interaction Recruitment is seeking a Sales Support Administrator to join their team in Coalville on a permanent part-time basis, offering 15 to 20 hours per week across 2 to 3 days. The role involves handling quotations for commercial clients and maintaining supplier/customer relationships.

The position carries a basic salary of £26,000 per annum full-time equivalent or £12,500 per annum actual for the part-time hours, with flexibility on hours and a possibility of additional hours during busy

Competenze

• Extensive experience in a customer service role is essential.
• Ability to maintain accuracy in a fast-paced environment.
• Proactive, energetic personality with excellent communication.
• Capable of handling multiple tasks and meeting SLA expectations.

Mansioni

• Maintain customer relationships with suppliers regarding purchasing, forecasting and responding to customer enquiries accurately and promptly.
• Manage customer retention and loyalty through strong relationships.
• Provide high level of customer service in all interactions as Sales Support Administrator.
• Process sales orders including pricing, shipment dates and delivery.
• Liaise with operations regarding delayed orders and keep customers updated.
• Participate in management meetings and report on SLA performance.
• Coordinate and monitor invoice queries ensuring timely processing.
• Undertake other ad hoc duties as assigned by your manager.
• Step up to assist the Manager when needed.

Conoscenze

Customer service

Attention to detail

Proactive attitude

Relationship building

Descrizione del lavoro

Sales Support Administrator – PART TIME PERMANENT

PART TIME – 15 TO 20 HOURS PER WEEK (NEGOTIABLE)

Hours: 15 TO 20 HOURS PER WEEK (NEGOTIABLE)

Basic Salary: £26,000.00 Per Annum FTE / £12,500 Per Annum ACTUAL

Location: Coalville

Our very well established, multimillion pound turnover client, is looking for a highly dynamic and enthusiastic Sales Support Administrator to join their team as a Sales Support Administrator on a Part Time Permanent basis and assist external stakeholders and provide quotations to commercial clients and volume based customers.

**PART TIME 15 to 20 HOURS PER WEEK OVER 2 TO 3 DAYS PERMANENT BASIS**

As a Sales Support Administrator, you will:

• Maintain customer relationships with suppliers regarding the purchasing, forecasting and Respond to Customer enquiries efficiently and accurately within a timely manner as a Sales Support Administrator
• Manage customer retention and loyalty through maintaining effective relationships as a Sales Support Administrator
• Natural ability in providing an elevated level of exceptional customer service as a Sales Support Administrator
• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with operations regarding delayed orders and keep in close contact with Customers accordingly.
• Participate in management meetings and provide feedback and updates on SLA’s.
• Coordinate and monitor invoice queries ensuring process times are adhered to as a Sales Support Administrator
• Undertake other ad hoc duties and responsibilities for assigned by your manager
• Step up to assist the Manager when needed and required as a Sales Support Administrator.

Sales Support Administrator Candidate:

• Previous extensive experience within a Customer Service role is ESSENTIAL
• High attention to detail within a fast paced and pressured environment
• An enthusiastic and dynamic personality with a highly ‘proactive attitude’.
• A ‘natural ability’ to instantly develop a conversational relationship

Please note that this is a Part Time Permanent position working 15 to 20 hours per week over 2 to 3 days between Monday to Friday. Additional hours may be to requested during busy periods so flexibility is ESSENTIAL

Interviews: to be held ASAP

INDLEI