Part-Time Retail Experience Lead

White Stuff; United Kingdom; Remote; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Quarterly bonus

Up to 25 days holiday

Product discount

Pension contribution

Healthcare

Eye care

Job summary

White Stuff is seeking a Customer Host Supervisor for a 20-hour weekend role. You will support the Shop Manager to deliver outstanding customer experience and commercial standards in our high-street shops.

You will lead by example, coach the team, manage stock and visuals, and champion multi-channel shopping while aligning with KPI targets. A proactive communicator with a passion for fashion is ideal.

Qualifications

• Passion for Retail and Fashion.
• Ability to thrive in a team environment.
• Strategic thinking to drive sales and customer satisfaction.
• Coaching and developing the team.

Responsibilities

• Lead by example to deliver excellent customer service.
• Coach the team to meet ACE pillars: Be Friendly, Be Inspiring, Be Invaluable.
• Support stock, promotions, and KPI communication.
• Coordinate shop visuals, promotions, and training with the Shop Manager.

Job description

White Stuff is seeking a Customer Host Supervisor for a 20-hour weekend role. You will support the Shop Manager to deliver outstanding customer experience and commercial standards in our high-street shops.

You will lead by example, coach the team, manage stock and visuals, and champion multi-channel shopping while aligning with KPI targets. A proactive communicator with a passion for fashion is ideal.