Cover Receptionist

Lah Property Marketing Ltd; Manchester; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Contributory Pension Scheme

Life Assurance

Wellness scheme

LAH Training Academy

Job summary

Lah Property Marketing Ltd in Manchester is seeking a Front of House Reception - Cover Representative to provide professional, flexible reception cover when permanent staff are absent. You will be the welcoming face for clients and tenants, manage visitors, and ensure smooth front desk operations.

The role requires a proactive, customer-focused attitude with excellent communication and IT skills. You will handle deliveries, assist with general administration, maintain a neat reception area, and

Qualifications

• Front desk reception experience or transferable customer service skills.
• Able to greet visitors professionally.
• Strong communication with tenants and clients.
• Experienced with basic administrative tasks.

Responsibilities

• Provide seamless temporary reception cover and manage visitors.
• Greet and assist clients and tenants professionally.
• Manage couriers, post and deliveries.
• Carry out general administration and submit weekly site activity reports.
• Support building management and maintain security.

Skills

Positive attitude

Flexibility

Customer service

Calm under pressure

Communication skills

PC literate

Job description

Cover Receptionist

Department: Temporary Cover Receptionist

Employment Type: Zero Hours

Location: Manchester

Compensation: £12.90 - £14.24 / hour

Description

Cover Receptionist

Location: Manchester/Liverpool/ Leeds

Salary: £14.24 per hour (including Holiday)

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception - Cover Representative to join our team.

As a Front of House Reception - Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience

• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanour
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous

Benefits

• Contributory Pension Scheme
• Life Assurance
• Wellness scheme, including a 24-hour confidential helpline and online GP
• LAH Training Academy