Part-Time Primary Care Receptionist & Admin

NHS Jobs; Basingstoke; On-site; GBP 16,000 - 26,000; Part time

Benefits offered by this job

Annual leave entitlement

Car benefit scheme

Cycle to work

Travel season ticket loans

Discount cards

Wellbeing app

Job summary

Operose Health is offering a part-time Receptionist/Administrator position in Basingstoke to support improved access to primary care services. The role involves handling patient queries, appointments, and confidential records, with efficient use of information systems and NHS processes.

The ideal candidate will have reception or customer care experience, strong communication, and basic computer skills (Word, Excel, email). NHS experience is welcome but not essential.

Qualifications

• Reception or customer care experience is essential.
• Excellent communicator both spoken and written.
• Basic PC skills: Word, Excel and email.
• Able to work within processes and maintain data security.
• Previous NHS experience welcome but not essential.

Responsibilities

• Responding to patient queries and liaising with the wider primary care team, managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Skills

Reception or customer care experience

Excellent communicator

Data security awareness

Tools

Word

Excel

Email

Job description

Operose Health is offering a part-time Receptionist/Administrator position in Basingstoke to support improved access to primary care services. The role involves handling patient queries, appointments, and confidential records, with efficient use of information systems and NHS processes.

The ideal candidate will have reception or customer care experience, strong communication, and basic computer skills (Word, Excel, email). NHS experience is welcome but not essential.