Primary Care Receptionist & Admin Specialist (Part-Time)

NHS Jobs; Coventry; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

27 days annual leave pro rata

Car benefit scheme

Cycle to work

Travel season ticket loans

Discount cards

Employee wellbeing services

Job summary

Operose Health is seeking a Receptionist/Administrator for Anchor Centre in Coventry, 30 hours per week. You will handle patient queries, schedule appointments and maintain confidentiality within primary care workflows.

The role requires excellent communication, basic Word/Excel skills and a good grasp of email communication. NHS partnership experience is a plus, with a route to professional development within a scale primary care setting.

Qualifications

• Reception or customer care experience essential.
• Strong communication skills, both spoken and written.
• Basic PC skills: Word, Excel, email.

Responsibilities

• Responding to patient queries and liaising with the wider primary care team, managing appointment requests and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising information systems to support efficient workflow processes.

Skills

Reception experience

Communication skills

Data security

Tools

Word

Excel

Email

Job description

Operose Health is seeking a Receptionist/Administrator for Anchor Centre in Coventry, 30 hours per week. You will handle patient queries, schedule appointments and maintain confidentiality within primary care workflows.

The role requires excellent communication, basic Word/Excel skills and a good grasp of email communication. NHS partnership experience is a plus, with a route to professional development within a scale primary care setting.