Healthcare Admin & Patient Access Coordinator

Operose Health Ltd; London Borough of Newham; Sur place; GBP 20 000 - 24 000; Plein temps

Avantages offerts par ce poste

27 days annual leave

Cycle to work scheme

Travel season ticket loans

Discount cards

Employee wellbeing services

Résumé du poste

Operose Health Ltd is recruiting a receptionist to support frontline primary care services in London. You will handle patient queries, manage appointment requests and maintain confidential records, while liaising with the wider care team.

Ideal candidates will have reception experience, basic Word/Excel/email skills, and an ability to follow procedures while protecting data security. NHS experience is welcome but not essential.

Qualifications

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous experience of working in the NHS is welcome but not essential.

Responsabilités

• Respond to patient queries and liaise with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Connaissances

Reception experience

Excellent communicator

Basic PC skills

Outils

Word

Excel

Email

Description du poste

Operose Health Ltd is recruiting a receptionist to support frontline primary care services in London. You will handle patient queries, manage appointment requests and maintain confidential records, while liaising with the wider care team.

Ideal candidates will have reception experience, basic Word/Excel/email skills, and an ability to follow procedures while protecting data security. NHS experience is welcome but not essential.