Part-Time Patient Care & Reception

CHEC; Warrington; Presencial; GBP 17.000 - 21.000; Tempo parcial

Benefícios oferecidos por esta vaga

23 days holidays plus bank holidays

Buy/sell annual leave

Refer a friend scheme

Company pension

Company sick pay

Life assurance

Bluelight Card discounts

Training and development plan

Employee discounts portal

Gym membership discounts

Cycle to work scheme

Tech scheme

MediCash health cash plan

Resumo da vaga

CHEC in Warrington is seeking a Patient Coordinator to join our team. You will be the first point of contact for our patients, meeting and greeting them and handling appointment calls. You will perform administration duties while upholding high standards of patient care and data privacy.

The role is permanent, part-time at 28.5 hours across three days, with a supportive team and opportunities to contribute to eye health services across the UK.

Qualificações

• Empathy and patient care focus.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Proficient in Microsoft Office and other systems.
• Ability to learn and adapt to new internal systems.
• Self-motivated with the ability to work independently.
• Approachable and friendly in a patient-facing environment.

Responsabilidades

• Meet and greet patients and be first point of contact.
• Manage inbound/outbound calls about appointments.
• Perform administration duties while following processes and procedures.
• Maintain patient data quality and confidentiality.
• Support patients with information about available services.

Conhecimentos

Empathy

Communication

Interpersonal skills

Telephone manner

Organisational skills

Data privacy

Independent working

Ferramentas

Microsoft Office

CRM systems

Descrição da vaga

CHEC in Warrington is seeking a Patient Coordinator to join our team. You will be the first point of contact for our patients, meeting and greeting them and handling appointment calls. You will perform administration duties while upholding high standards of patient care and data privacy.

The role is permanent, part-time at 28.5 hours across three days, with a supportive team and opportunities to contribute to eye health services across the UK.