Patient Care Navigator — Primary Care Team

Lache Health Centre; Chester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Lache Health Centre in Chester is seeking an enthusiastic care coordinator to join our multidisciplinary GP team. You will work closely with clinicians and reception staff to coordinate patient care, manage face-to-face and telephone contacts, and support health checks, QOF activities, and vaccinations.

Knowledge of EMIS and Docman is desirable but not essential; you will also handle batch messages via ACCURX and provide reception desk support, contributing to a personalised care approach across

Qualifications

• Experience working with clinical and admin teams.
• Excellent communication and organizational skills.
• Familiarity with EMIS is desirable but not essential.

Responsibilities

• Collaborate with clinical and admin teams.
• Interact with patients face-to-face and by phone.
• Administrate tasks and duties.
• Recall patients for health checks, QOF, vaccinations.
• Oversee social media overview.
• Run EMIS reports and create EMIS reports.
• Send batch messages via ACCURX.
• Provide reception desk support.

Skills

Face-to-face communication

EMIS

Docman

ACCURX

Reception duties

Administrative tasks

Telephone communication

Tools

EMIS

Docman

ACCURX

Job description

Lache Health Centre in Chester is seeking an enthusiastic care coordinator to join our multidisciplinary GP team. You will work closely with clinicians and reception staff to coordinate patient care, manage face-to-face and telephone contacts, and support health checks, QOF activities, and vaccinations.

Knowledge of EMIS and Docman is desirable but not essential; you will also handle batch messages via ACCURX and provide reception desk support, contributing to a personalised care approach across