Part-Time GP Receptionist & Admin Assistant

The Surgery; Warrington; On-site; GBP 12,000 - 17,000; Part time

Job summary

The Surgery in Warrington is seeking a part-time Receptionist/Administrator (20.5 hours per week) to join a friendly GP team. You will provide a professional, compassionate reception and admin service, handling appointments, patient records, referrals, and multi-channel enquiries while upholding NHS policies and GDPR.

Experience in a GP or primary care setting is advantageous; EMIS Web is used to manage patient information.

Qualifications

• GCSE English and Maths at grade C/Level 4 or above.
• Good IT skills including MS Office and electronic systems.
• Experience in GP or primary care admin is desirable.

Responsibilities

• Welcoming patients in a professional, friendly manner.
• Responding to enquiries in person, by phone, and online.
• Booking, amending, cancelling appointments per procedures.
• Processing prescription requests and queries.
• Registering new patients and maintaining records in the system.
• Typing and processing referral letters and clinical correspondence.
• Inviting patients for reviews and recall activities.
• Liaising with hospitals and community services to support care.
• Managing electronic and paper-based correspondence.
• Providing general admin duties and maintaining confidentiality.

Skills

Customer service

Reception duties

IT skills

Microsoft Office

GDPR NHS policies

Confidentiality

Teamwork

Communication skills

Organisational skills

Problem solving

Telephone handling

Education

GCSE English & Maths

NVQ Level 2/3 in Admin

Tools

EMIS Web

Job description

The Surgery in Warrington is seeking a part-time Receptionist/Administrator (20.5 hours per week) to join a friendly GP team. You will provide a professional, compassionate reception and admin service, handling appointments, patient records, referrals, and multi-channel enquiries while upholding NHS policies and GDPR.

Experience in a GP or primary care setting is advantageous; EMIS Web is used to manage patient information.