Part-Time Pathway Support Coordinator (Flexible Hours)

Uhleicester; Leicester; On-site; GBP 13,000 - 16,000; Part time

Job summary

University Hospitals of Leicester NHS Trust is seeking a Pathway Support Co-ordinator for ENT reception duties and administration. The role is part-time (20.5 hours per week) with flexible hours, and closing date is 22 October 2026.

The post involves handling referrals, booking appointments, and maintaining case notes with accuracy and discretion. You will work in a collaborative team, provide high-quality customer service to patients, and support clinic administration across multiple areas as

Qualifications

• Experience of NHS systems and procedures.
• Educated to GCSEs or equivalent; administration experience preferred.
• Proficiency with Excel, PowerPoint and NHS booking systems.

Responsibilities

• Provide general administrative support to the CMG area.
• Maintain ENT Reception and office admin duties with team cover.
• Manage referrals, bookings and waiting lists; update case notes and Nervecentre.

Skills

NHS systems

Excel

PowerPoint

Booking systems

Education

GCSEs or equivalent

Administration experience

Tools

Nervecentre system

ORMIS

Booking systems

Job description

University Hospitals of Leicester NHS Trust is seeking a Pathway Support Co-ordinator for ENT reception duties and administration. The role is part-time (20.5 hours per week) with flexible hours, and closing date is 22 October 2026.

The post involves handling referrals, booking appointments, and maintaining case notes with accuracy and discretion. You will work in a collaborative team, provide high-quality customer service to patients, and support clinic administration across multiple areas as