ENT Outpatient Receptionist - Part-Time 22.5h

Cardiff and Vale University Health Board; Crewe Green; Vor Ort; GBP 12.000 - 16.000; Teilzeit

Zusammenfassung

Mid Cheshire Hospitals NHS Foundation Trust is seeking an ENT Receptionist for 22.5 hours per week across 3 days (Mon-Fri) to support a busy ENT Outpatient Department. The role involves welcoming patients, processing data, and providing relief cover during leave or sickness, ensuring efficient service delivery.

You will perform clerical duties, access patient information systems, and maintain accurate patient records to high standards while coordinating with teams to keep operations smooth.

Qualifikationen

• Typewriting/ Keyboard qualification or equivalent experience, GSCE or equivalent in English Language and Mathematics.

Aufgaben

• Provide an efficient reception service, greeting patients and visitors and directing them as needed.
• Provide clerical support: retrieval, preparation, filing of patient information, booking appointments, drafting correspondence.
• Maintain systems to ensure patient information is available and complete to quality standards.
• Update patient records after consultations and locate supplementary documentation as required.
• Maintain the case note tracking system and resolve issues affecting workflow.
• Use electronic systems for correspondence, clinic management and results retrieval as required.
• Maintain constructive relationships across divisions and with external teams to improve service.

Kenntnisse

Typewriting/ Keyboard qualification

Ausbildung

GCSE English & Maths

Jobbeschreibung

Mid Cheshire Hospitals NHS Foundation Trust is seeking an ENT Receptionist for 22.5 hours per week across 3 days (Mon-Fri) to support a busy ENT Outpatient Department. The role involves welcoming patients, processing data, and providing relief cover during leave or sickness, ensuring efficient service delivery.

You will perform clerical duties, access patient information systems, and maintain accurate patient records to high standards while coordinating with teams to keep operations smooth.