ENT Patient Pathway Coordinator - Streamline Care

University Hospitals Of Leicester Nhs Trust; Leicester; On-site; GBP 23,000 - 29,000; Full time

Job summary

University Hospitals of Leicester NHS Trust is seeking an experienced administrator to provide a comprehensive administrative service for ENT services across Leicester Royal Infirmary and EMPCC. The role focuses on managing clinician diaries, clinics, patient pathways, and ensuring high standards of patient care and data accuracy.

You will coordinate referrals, prepare clinic lists, maximise slot utilisation, and ensure compliance with local and national guidelines, including RTT 18-week and

Qualifications

• Administrative support across ENT services.
• Ability to manage patient information with accuracy.
• Experience in scheduling and coordinating clinics.

Responsibilities

• Receive and process referrals via NerveCentre.
• Prepare and validate patient clinic lists with relevant documentation.
• Maximise the efficient use of available clinic slots.
• Ensure referrals comply with RTT 18-week requirements and cancer pathway targets.
• Process overseas visitor referrals and escalate as needed.
• Update and verify patient data across clinical systems.
• Validate and maintain appointment details in scheduling systems.

Skills

Administrative skills

Patient services

Data entry

Clinic scheduling

NerveCentre

Tools

NerveCentre

Job description

University Hospitals of Leicester NHS Trust is seeking an experienced administrator to provide a comprehensive administrative service for ENT services across Leicester Royal Infirmary and EMPCC. The role focuses on managing clinician diaries, clinics, patient pathways, and ensuring high standards of patient care and data accuracy.

You will coordinate referrals, prepare clinic lists, maximise slot utilisation, and ensure compliance with local and national guidelines, including RTT 18-week and