Part-Time NHS Liaison Administrator – Flexible Hours

The Methodist Church in Britain; Colchester; Vor Ort; GBP 15.000 - 18.000; Teilzeit

Benefits dieser Stelle

27 days holiday plus bank holidays

Pension up to 14.5% of pensionable pay

Staff discounts including Blue Light卡/

NHS offers

£8,000 relocation package

Interest-free season ticket loans

Flexible working from day one

Regular training and development

Mental health and wellbeing services

Zusammenfassung

Essex Partnership University NHS Foundation Trust is seeking a part-time administrator to support the Hospital Liaison team. You will answer calls, handle queries from patients, relatives and GPs, and record clinical activity accurately on Trust systems.

The role requires handling sensitive conversations, with cover across services when colleagues are absent. Hours are Monday to Wednesday, 9am to 5pm, on-site at Essex.

Qualifikationen

• GCSE pass (or equivalent) in Maths and English.
• Previous administration experience.
• Familiarity with NHS information systems is a plus.

Aufgaben

• Provide administration service for clinical services and functions.
• Handle tasks for multidisciplinary staff and managers politely and efficiently.
• Record activity accurately across Trust systems.
• Deal with non-routine queries from patients, relatives and GPs.
• Exchange confidential information in person and by phone.
• Support patients and families, including hostile callers, appropriately.

Kenntnisse

Verbal and written communication

Initiative & prioritisation

Attention to detail

Flexible approach to work

Ausbildung

GCSE in Maths & English

A Level or equivalent (nice to have)

Tools

Microsoft Word

Excel

Outlook

Jobbeschreibung

Essex Partnership University NHS Foundation Trust is seeking a part-time administrator to support the Hospital Liaison team. You will answer calls, handle queries from patients, relatives and GPs, and record clinical activity accurately on Trust systems.

The role requires handling sensitive conversations, with cover across services when colleagues are absent. Hours are Monday to Wednesday, 9am to 5pm, on-site at Essex.