NHS Front Desk & Admin Coordinator – Flexible Hours

The Methodist Church in Britain; East Ham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

27 days holiday

Pension 14.5%

Staff discounts (Blue Light Card/NHS)

Relocation package £8K

Interest-free season ticket loans

Wellbeing services

Supervision and support

Flexible working from day one

Job summary

Essex Partnership University NHS Foundation Trust is seeking a reception and admin post focused on frontline patient contact and support for clinical teams. The postholder rotates across Canvey Island, Westcliff, Southend and Rayleigh, with potential coverage at short notice.

A year of administrative experience and confident IT use are required. The role involves handling calls, dealing face-to-face with families, and maintaining strict confidentiality while supporting emails, MDT minutes and

Qualifications

• One year of administrative or office-based experience.
• Ability to use IT systems such as Outlook, Word and Excel.
• Qualifications at grade C or above.

Responsibilities

• Handle incoming and outgoing calls with clinical staff, patients and carers.
• Face-to-face contact with patients and families seeking help or information.
• Exchange confidential information and maintain strict confidentiality.
• Record messages and follow department guidelines.
• Provide administrative support including covering emails and MDT minutes.

Skills

Administrative experience

IT systems (Outlook, Word, Excel)

Education

Qualifications at grade C or above

Tools

Outlook

Word

Excel

Job description

Essex Partnership University NHS Foundation Trust is seeking a reception and admin post focused on frontline patient contact and support for clinical teams. The postholder rotates across Canvey Island, Westcliff, Southend and Rayleigh, with potential coverage at short notice.

A year of administrative experience and confident IT use are required. The role involves handling calls, dealing face-to-face with families, and maintaining strict confidentiality while supporting emails, MDT minutes and