Part-Time Money Coach & Budgeting Advisor

Futures Housing Group; East Midlands; On-site; GBP 20,000 - 27,000; Part time

Benefits offered by this job

Private healthcare options

Discount schemes

Health & well-being focus

Flexibility around business needs

Job summary

Futures Housing Group is recruiting two Money Management Officers to provide practical, personalised budgeting support in customers’ homes, in the community, over the phone and online. Each role is 24 hours per week, offering a flexible, customer-focused approach to help tenants maximise income and sustain their tenancy.

You’ll assess finances, help with benefits applications and discretionary payments, and work with Income Officers to prevent arrears.

Qualifications

• Background in housing, benefits advice or financial services is useful.
• An IMA qualification is preferable but not a dealbreaker; CIH Level 3 welcome.
• Full UK driving licence, access to a vehicle and work insurance; DBS check required.

Responsibilities

• Provide tailored budgeting advice and financial assessments.
• Help customers maximise income by supporting benefits, grants and discretionary payments.
• Create achievable financial development plans with customers.
• Assist customers to manage debts and arrange affordable repayment plans.
• Negotiate with creditors and partner agencies on the customer's behalf.
• Collaborate with Income Officers to prevent arrears and promote financial stability.

Skills

Budgeting guidance

Financial assessments

Benefits applications

Customer coaching

Relationship building

Education

IMA qualification

CIH Level 3 qualification

Job description

Futures Housing Group is recruiting two Money Management Officers to provide practical, personalised budgeting support in customers’ homes, in the community, over the phone and online. Each role is 24 hours per week, offering a flexible, customer-focused approach to help tenants maximise income and sustain their tenancy.

You’ll assess finances, help with benefits applications and discretionary payments, and work with Income Officers to prevent arrears.