Part-Time Medical Receptionist: Patient Care & Admin Pro

Great Barr Medical Centre; Birmingham; On-site; GBP 16,000 - 21,000; Part time

Job summary

Great Barr Medical Centre is seeking a part-time receptionist to join our friendly team. The role involves front-desk patient contact, appointment management, and basic administrative support in a busy GP practice in Birmingham.

You will handle telephone and in-person enquiries, manage records, and support the clinical and admin team. Training provided; IT skills and teamwork are essential for success in this role.

Qualifications

• Strong IT skills and ability to handle multiple tasks
• Excellent telephone manner and professional communication
• Highly organised with strong administration abilities
• Ability to work on own initiative and in a team
• Capable of working under pressure and meeting deadlines

Responsibilities

• Meet and greet patients at reception
• Handle telephone queries and messages
• Manage appointments on the electronic system
• Filing, scanning, and updating patient records
• Process repeat prescriptions and liaise with clinical team
• Maintain patient confidentiality at all times

Skills

IT skills

Telephone manner

Administration

Organisation

Teamwork

Tools

SystmOne

EMIS

Job description

Great Barr Medical Centre is seeking a part-time receptionist to join our friendly team. The role involves front-desk patient contact, appointment management, and basic administrative support in a busy GP practice in Birmingham.

You will handle telephone and in-person enquiries, manage records, and support the clinical and admin team. Training provided; IT skills and teamwork are essential for success in this role.