Part-Time Medical Records & Reception Assistant

Birmingham Community Health Care Nhs Foundation Trust; Birmingham; On-site; GBP 18,000 - 24,000; Part time

Job summary

Birmingham Community Health NHS Foundation Trust is offering a part-time receptionist/administrative support role for the medical secretarial team. The position runs 30 hours per week, Tuesday to Friday, 08:45 to 16:45, supporting reception and ensuring efficient service operations.

Responsibilities include answering calls, pulling clinic notes, handling letters and referrals, and maintaining filing accuracy.

Qualifications

• Part-time role supporting medical secretarial team.
• Good communication and telephone handling skills required.
• Experience with medical notes and administrative workflows is helpful.

Responsibilities

• Answer telephone calls and forward queries as needed.
• Pull and bind notes for clinics to agreed information governance standards.
• Photocopy and dispatch clinical letters and reports, ensuring correct demographics.
• Arrange interpreters following local procedures.
• Open, stamp, scan referrals and route to Central Booking Service in a timely manner.
• Archive clinical notes on an annual cycle and retrieve notes for audits.
• Maintain tidy filing areas and ensure notes are up to date.
• File correspondence in medical notes prior to appointments.
• Ensure medical records contain documents and forms required by consultants.

Skills

Reception duties

Administrative tasks

Effective communication

Tools

PAS system

Job description

Birmingham Community Health NHS Foundation Trust is offering a part-time receptionist/administrative support role for the medical secretarial team. The position runs 30 hours per week, Tuesday to Friday, 08:45 to 16:45, supporting reception and ensuring efficient service operations.

Responsibilities include answering calls, pulling clinic notes, handling letters and referrals, and maintaining filing accuracy.