Part-Time Medical Receptionist | Patient Access & Admin

University of Bristol; West of England; On-site; GBP 11,000 - 13,000; Part time

Job summary

University of Bristol is seeking a friendly Medical Receptionist to support our reception area, helping with day-to-day operations and assisting patients and clinical staff.

This part-time role is 19.5 hours per week with shifts Monday, Thursday and Friday; it requires excellent communication, accuracy with IT systems, and the ability to work under pressure in a busy, customer-facing environment.

Qualifications

• Experience in a busy, customer-facing role.
• Effective communicator with a friendly, confident manner.
• Confident with IT and ability to use standard office software.
• Ability to work accurately and with attention to detail.

Responsibilities

• Receiving telephone requests for medical appointments and handling general enquiries about patient services.
• Recording the movement of medical records in and out of the practice.
• Registering new patients and removing them from the system at appropriate times.
• Completing administrative tasks to support patient access and transfer of medical information.

Skills

Customer service

Communication

Attention to detail

IT literacy

Working under pressure

Job description

University of Bristol is seeking a friendly Medical Receptionist to support our reception area, helping with day-to-day operations and assisting patients and clinical staff.

This part-time role is 19.5 hours per week with shifts Monday, Thursday and Friday; it requires excellent communication, accuracy with IT systems, and the ability to work under pressure in a busy, customer-facing environment.