Part-Time Medical Receptionist & Patient Services

Pennygate Medical Centre; Wigan; On-site; GBP 9,000 - 13,000; Part time

Job summary

Pennygate Medical Centre is seeking a part-time reception/admin assistant to help patients access services and support the practice team. You will handle appointments, triage basic requests, and ensure the reception area runs smoothly with attention to health and safety and data protection standards.

The role involves greeting patients, processing repeat prescriptions, answering calls, and performing general admin duties while maintaining a friendly and professional image of the practice.

Qualifications

• Experience in medical reception or similar front-desk role preferred.
• Knowledge of GDPR and patient confidentiality best practices desirable.
• Ability to handle inquiries courteously and efficiently.

Responsibilities

• Greet and direct patients, ensuring correct service access.
• Process prescription requests and verify patient details.
• Answer phones and respond to inquiries, directing to appropriate clinician.
• Assist with admin tasks and maintain tidy, compliant reception area.
• Support the team with ad-hoc tasks and data entry as needed.

Skills

Reception

Telephone handling

Customer service

Data entry

Confidentiality

Tools

Telephone system

Job description

Pennygate Medical Centre is seeking a part-time reception/admin assistant to help patients access services and support the practice team. You will handle appointments, triage basic requests, and ensure the reception area runs smoothly with attention to health and safety and data protection standards.

The role involves greeting patients, processing repeat prescriptions, answering calls, and performing general admin duties while maintaining a friendly and professional image of the practice.