Part-Time Medical Receptionist — Patient Access & Admin

Clifton Co; Nottingham; On-site; GBP 8,000 - 12,000; Part time

Job summary

Clifton Co in Nottingham is seeking a part-time receptionist to join our team. The role is 16-18 hours per week with some early starts and late finishes, and regular overtime to cover holidays and sickness.

Full training will be provided and NHS experience is preferable but not essential. You will handle incoming calls, greet patients, book appointments, enter home visit requests, scan documents, and maintain patient records with care.

Qualifications

• Good telephone skills are essential.
• NHS experience preferable but not essential as full training will be provided.
• Provide courteous and efficient reception for patients and visitors.

Responsibilities

• Receive, assist and direct patients to the appropriate service or professional.
• Provide general assistance to the Practice team and project a positive image.
• Explain procedures and make new and follow-up appointments.
• Handle calls, divert and take messages with accurate detail.
• Enter home visit requests onto the computer and refer to Duty Doctor.
• Process repeat prescriptions and ensure they are ready for collection within 48 hours.
• Scan letters and documents and file records accurately.
• Register new patients and maintain waiting area cleanliness and order.

Skills

Telephone skills

Customer service

Communication

Teamwork

Tools

Computer literacy

Office software

Job description

Clifton Co in Nottingham is seeking a part-time receptionist to join our team. The role is 16-18 hours per week with some early starts and late finishes, and regular overtime to cover holidays and sickness.

Full training will be provided and NHS experience is preferable but not essential. You will handle incoming calls, greet patients, book appointments, enter home visit requests, scan documents, and maintain patient records with care.