NHS Medical Receptionist — Part-Time (21 hrs) Frontline Role

NHS Wiltshire; Trowbridge; Vor Ort; GBP 12.000 - 14.000; Teilzeit

Benefits dieser Stelle

NHS Pension Scheme membership

Training opportunities

Supportive team

Zusammenfassung

Roundstone Surgery in Trowbridge is seeking a part-time Medical Receptionist to join our Patient Services Team. This frontline role handles patient bookings, inquiries and wide-ranging administrative tasks in a busy town-centre practice.

You will work 21 hours weekly with shifts between 8.00am and 8.00pm, Monday to Friday, and receive NHS Pension and ongoing training. Prior healthcare experience is helpful but not essential as full training is provided.

Qualifikationen

• Customer service experience is essential.
• High level of computer literacy; comfortable with new systems.
• Friendly, professional and patient-focused approach.
• Organised with the ability to multitask in a busy team.
• Flexible shifts between 8:00 and 20:00, Monday to Friday.

Aufgaben

• Welcoming and booking in patients.
• Handling a high volume of patient enquiries, in person and by telephone.
• Managing a wide range of administrative tasks.
• Signposting patients to appropriate services and information.
• Working closely with clinical and non-clinical colleagues.

Kenntnisse

Customer service

IT literacy

Patient-focused

Organised

Flexible shifts

Tools

Clinical systems

Telephony

Digital tools

Jobbeschreibung

Roundstone Surgery in Trowbridge is seeking a part-time Medical Receptionist to join our Patient Services Team. This frontline role handles patient bookings, inquiries and wide-ranging administrative tasks in a busy town-centre practice.

You will work 21 hours weekly with shifts between 8.00am and 8.00pm, Monday to Friday, and receive NHS Pension and ongoing training. Prior healthcare experience is helpful but not essential as full training is provided.