Patient Services Coordinator - Part-Time, Flexible Hours

Circle Health Group; Nottingham; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

25 days holiday + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies (Maternity/P

Adoption pay

Non-contributory life insurance

Staff wellbeing resources

Employee recognition programmes

Training and development opportunities

Job summary

Circle Health Group’s The Park Hospital in Nottingham is hiring a Patient Administrator to join the Administration department on a 30-hour-per-week, permanent basis. This part-time role requires covering a flexible shift pattern and contributes to the smooth running of the patient journey, handling bookings, mail and queries in line with best practices.

The Park Hospital offers a competitive salary (£24,947 FTE per year) plus a comprehensive benefits package including holidays, private

Qualifications

• Maths/English GCSE at grades A to C or equivalent Level 2 evidence
• Proficient in the use of a PC, including software and systems
• Previous administration experience in a private healthcare environment would be beneficial

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, staff and contractors.
• Comply with all relevant mandatory training.

Skills

PC proficiency

Education

Maths/English GCSE A-C

Job description

Circle Health Group’s The Park Hospital in Nottingham is hiring a Patient Administrator to join the Administration department on a 30-hour-per-week, permanent basis. This part-time role requires covering a flexible shift pattern and contributes to the smooth running of the patient journey, handling bookings, mail and queries in line with best practices.

The Park Hospital offers a competitive salary (£24,947 FTE per year) plus a comprehensive benefits package including holidays, private